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About Us


Meet the Pharmacists

Gregg Russell, Pharm.D., CCN, M.S MTM, Owner

Gregg Russell

Gregg Russell is the owner and pharmacist in charge of Fort Wayne Custom Rx, which he founded in 2004. Dr. Russell opened Fort Wayne Custom Rx as a compounding pharmacy to address the unique health needs of customers that were not being met by traditional pharmacies in the area.

Gregg's career in pharmacy started while attending college. After graduating in 1984, he began his career at a local pharmacy chain as a staff pharmacist. His experience also includes being the Pharmacist in Charge of Operations and Regional Manager at large chain pharmacy stores and Staff Pharmacist and Assistant Director of Pharmacy at hospitals in the Fort Wayne area.

Gregg's knowledge and experience is well respected within the healthcare community. He teaches students from several Indiana schools of pharmacy at Fort Wayne Custom Rx. He is also a frequent lecturer at Manchester University on the subject of compounding. In 2014 his peers from the Indiana Pharmacist Association awarded him the Innovative Pharmacist of the Year. Dr. Russell works with many prescribers to help address their patients’ unique medication needs.
His education includes:

1984 Butler University B.S. Pharmacy
2001 University of Florida Pharm.D. with High Honors
2008 IAACN Certified Clinical Nutritionist
2015 University of Florida M.S. Medication Therapy Management

Rick Parrish, RPh

Rick Parrish

Pharmacist Rick Parrish worked from 1978 to 2009 as pharmacist and manager at an independent community pharmacy in Kendallville, IN. He was diagnosed with Type 1 Diabetes in 1985, which has led to his subsequent specialization in diabetes care.

Rick joined the Fort Wayne Custom Rx team in 2013. He has been married for over thirty years, and has two grown daughters. His education includes:

1977 Purdue University B.S. Pharmacy

Meet the Nurses

Kay Bixler, RN

Kay Bixler

Paula Hile, RN

Paula Hile

PCAB Accreditation

Fort Wayne Custom Rx, Inc. has been a PCAB Accredited® compounding pharmacy since 2011.

Fort Wayne Custom Rx has earned and maintained the Pharmacy Compounding Accreditation Board’s (PCAB®) Seal of Accreditation for meeting and/or exceeding national quality and safety standards for compounding.

Our designation as a PCAB Accredited® compounding pharmacy is formal recognition that Fort Wayne Custom Rx ranks among the best compounding pharmacies in the United States for compliance with quality standards. While compounding pharmacies are regulated by the state, PCAB accreditation is an even more comprehensive way to ensure that compounding pharmacies are meeting the highest quality and safety standards, giving patients and prescribers a way to select a quality pharmacy.

Pharmacy Compounding Accreditation Board (PCAB®) was established by eight of the nation’s leading pharmacy organizations. They developed principles, policies and standards to offer the most comprehensive compliance solution in the industry. In 2014, PCAB Accreditation became a service of Accreditation Commission for Health Care (ACHC). PCAB Accreditation standards focus on the quality and safety of compounded preparations, for example:

  • Only chemicals from highly reliable suppliers are used.
  • Pharmacists and technicians receive regular, specialized training.
  • Facility must meet design and other related standards to help ensure the area is clear and free of contamination.
  • Pharmacy must meet or exceed USP standards for compounding
  • PCAB Accredited® compounding pharmacies agree to adhere to the PCAB® “Principles of Compounding”

Pharmacies seeking accreditation must submit documented proof that they meet PCAB® quality standards, submit their policies and procedures for regular review, and open their doors to regular onsite inspections. Achieving accreditation is a strong statement of Fort Wayne Custom Rx’s commitment to protecting our patients by practicing safe, high-quality compounding.

Fort Wayne Custom Rx is honored to be among the first in the nation to earn PCAB Accreditation®. It confirms our commitment to providing the safest, personalized solutions that meet the medication needs of our patients – and the needs of healthcare providers who rely on us for these specialized medicines. We believe this further strengthens the bond of trust between our pharmacy and our patients and practitioners.

For more detailed information about PCAB® and PCAB® Accreditation, please visit www.achc.org/pcab.